cpqHePowerFailureRepairSteps 1.3.6.1.4.1.232.6.2.20.2.1.7

Recommended troubleshooting steps for a particular device error. The value will be one of the following: noError(1) No errors were detected at this time. systemBoardRpMsg1(2) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Restore the server to its base configuration. Attempt to boot the server. (3)If error persists, capture the AHS logs and contact your support representative for assistance. processorRpMsg1(3) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Processor that has an issue. Attempt to boot the server. (3) Swap the faulty Processor with a known good Processor. Attempt to boot the server. (4) If error persists, capture the AHS logs and contact your support representative for assistance. memoryRpMsg1(4) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall all DIMM's in the memory channel group connected to the CPU that logged the error. Attempt to boot the server. (3) Swap the first DIMM in the memory channel group with a known good DIMM. Attempt to boot the server. If the server doesn't boot, repeat step 3 by swapping each DIMM in the memory channel group, one DIMM at a time until the bad DIMM is found. (4) If error persists, capture the AHS logs and contact your support representative for assistance. memoryBoardRpMsg1(5) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove the cartridge of the Memory Board that logged the error. Open the cartridge and reseat the DIMM's. Attempt to boot the server. (3) If error persists, capture the AHS logs and contact your support representative for assistance. riserCardAssemblyRpMsg1(6) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Riser Board that has an issue. Attempt to boot the server. (3) Remove the Riser Board then attempt to boot the server. (4) If error persists, capture the AHS logs and contact your support representative for assistance. flexibleLomRpMsg1(7) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Flexible LOM that has an issue. Attempt to boot the server. (3) Remove the Flexible LOM then attempt to boot the server. (4) If error persists, capture the AHS logs and contact your support representative for assistance. flexibleSmartArrayRpMsg1(8) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Flexible Smart Array Controller that has an issue. Attempt to boot the server. (3) Remove the Flexible Smart Array Controller then attempt to boot the server. (4) If error persists, capture the AHS logs and contact your support representative for assistance. optIOPCIeSlotsRpMsg1(9) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Option Card that has an issue. Attempt to boot the server. (3) Remove all Option Cards from the system. Attempt to boot the server. (4) If error persists, capture the AHS logs and contact your support representative for assistance. powerBackplaneRpMsg1(10) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove GPU power connects one at a time in order to isolate the bad GPU card, each time attempt to boot the server. (3) If error persists, capture the AHS logs and contact your support representative for assistance. sasBackplaneRpMsg1(11) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall Storage Blackplane that logged the error (including cables). Attempt to boot the server. (3) If error persists, capture the AHS logs and contact your support representative for assistance. powerSupplyRpMsg1(12) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Swap the first Power Supply with a known good Power supply. Attempt to boot the server. (3) If error persists, capture the AHS logs and contact your support representative for assistance. mezzCardRpMsg1(13) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Mezzanine Card that has an issue. Attempt to boot the server. (3) Remove the Mezzanine Card then attempt to boot the server. (4) If error persists, capture the AHS logs and contact your support representative for assistance. enclosureRpMsg1(14) Try the following steps until the error no longer occurs: (1) Remove AC power, then restore AC power. (2) Restore the enclosure to its base configuration. Attempt to boot the server. (2) If error persists, capture the AHS logs and contact your support representative for assistance.