The support tools URL object holds the URL for the enterprise
contact center application support tools application server.
The support tools application server is an optional component
of the solution and offers a centralized server for diagnostic
and troubleshooting tools. This application server resides on
a dedicated server or may be co-resident with a Client
Administrator Workstation application component. This object
offers a navigation point from the management station
(assuming a web interface) whereby a user can quickly access
the support tools application server.